Smart Technology Ltd – Solomon Islands

Effective Date: August 22, 2025

Smart Technology Ltd (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of our customers and users.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us—in-store, online, or through our service partners (e.g. CabIt).

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Contact details (phone, email, address)
  • Delivery instructions
  • Device ownership details (for repairs)
  • ID (when required for verification or warranty)

b. Transaction Information

  • Purchase history
  • Payment method (excluding card or banking credentials)
  • Repair service records
  • Delivery tracking reference

c. Technical & Digital Info

  • IP address when using our website
  • Website usage (for analytics)
  • Emails or messages you send to us
  • Feedback or reviews

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders, repairs, and service requests
  • To coordinate deliveries with CabIt or other third-party couriers
  • To contact you about your purchase or service status
  • To offer technical support or troubleshooting
  • To notify you about promotions, updates, or service changes (with your consent)
  • To improve our website and services

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties when necessary, including:

  • CabIt or other delivery partners (to fulfill delivery services)
  • Service contractors or technical consultants under confidentiality
  • Legal authorities, if required by law or regulation
  • Website platforms, analytics, or cloud tools for customer management (e.g.Google Analytics)

All third-party service providers are expected to maintain data privacy and security standards.

4. Data Storage & Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, or loss. These include:

  • Secure digital storage (password-protected systems)
  • Controlled physical access to devices and service areas
  • Staff confidentiality agreements

While we do our best to secure your data, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Request access to your personal information
  • Ask for corrections to any inaccurate data
  • Request deletion of your information (where applicable)
  • Withdraw consent for marketing communications at any time

To exercise these rights, contact us via the details provided below.

6. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience and collect non-personal analytics. You may choose to disable cookies in your browser settings, though this could affect some features of our site.

7. Retention Period

We retain personal data only as long as necessary to fulfill the purpose it was collected for, or as required by law (e.g., tax or warranty records).
Repair logs and invoices may be retained for up to 2 years.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website or made available upon request. Continued use of our services after updates implies acceptance of the revised policy.